Privacy Policy & SMS Terms
Last updated: October 19, 2026
Lo-Fi Jukebox (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and protect information through www.lofijukebox.com, our inquiry forms, price calculators, and related communications. It also describes the terms of our text messaging program.
Information We Collect
We collect information you provide when you request a quote, use our calculators, contact us, book services, or subscribe to communications. This may include:
Your name, email address, and phone number.
Event type, date, location, duration, package preferences, and other planning details.
Messages, questions, and other information you submit.
Your communication preferences and records of consent.
Our website and its service providers may also collect technical information, such as IP address, browser and device information, pages visited, and interactions with the website, through cookies and similar technologies.
How We Use Information
We use information to:
Respond to inquiries and provide estimates.
Coordinate bookings, performances, and event arrangements.
Send requested information and service communications.
Send marketing communications when you have provided any required consent.
Operate, secure, troubleshoot, and improve our website and services.
Maintain business records and meet legal obligations.
Submitting an inquiry or requesting an estimate does not automatically subscribe you to promotional text messages.
How We Share Information
We may provide information to service providers that help us operate our website, manage inquiries, deliver communications, and provide our services. These may include Wix, hosting providers, messaging providers, and business administration tools.
We may share relevant event information with performers or other personnel involved in fulfilling your booking. We may also disclose information when required by law or when reasonably necessary to protect rights, safety, or security.
We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent with third parties or affiliates for their marketing or promotional purposes.
SMS opt-in data and consent are used only to administer our messaging program and are not transferred to another business for its independent use. Providers that support message delivery may process this information solely on our behalf.
Cookies and Website Technology
Our website is hosted on Wix. Wix and other services used on the website may use cookies and similar technologies to support website functionality, security, preferences, and analytics.
Where required by applicable law, we request consent before using nonessential cookies. Where available, you can manage your preferences through the website’s cookie settings. You can also control cookies through your browser, although disabling some cookies may affect website functionality.
Third-party services and external websites have their own privacy policies.
Email Communications
We may email you about your inquiry, requested estimate, booking, or services.
If you subscribe to marketing emails, you can unsubscribe using the link in those emails. Unsubscribing from marketing emails does not prevent us from sending necessary communications about an active inquiry or booking.
SMS/Text Messaging Terms
Program Description
With your consent, Lo-Fi Jukebox may send text messages about your inquiry, requested quote, booking confirmations, event reminders, scheduling, and customer support.
If you separately opt in to marketing texts, we may also send recurring promotional messages about our entertainment services, offers, and availability.
Messages may be sent using automated technology. We send only the types of messages covered by your consent.
Consent and Participation
Participation is voluntary. Consent to receive text messages is not a condition of purchasing services, requesting a quote, or making a booking.
Providing a phone number alone does not constitute consent to recurring promotional text messages. You must actively opt in through an applicable SMS consent option.
By opting in, you confirm that you are authorized to receive messages at the number provided.
Frequency and Charges
Message frequency varies based on your inquiry, booking, interactions, and subscriptions.
Message and data rates may apply. Contact your mobile carrier for details about your plan.
Opting Out
Reply STOP to a message to unsubscribe from the applicable text messaging program. You may receive one final message confirming your request.
You may also contact us at 312-796-5325 to request removal. After opting out, you must provide new consent before we resume messages that require consent.
Help and Support
Reply HELP for assistance, call 312-796-5325, or visit www.lofijukebox.com/contact-us.
Delivery and Number Changes
Message delivery depends on your carrier and network availability. Delivery is not guaranteed. Carriers are not liable for delayed or undelivered messages.
Please notify us if you change or give up the phone number associated with your subscription.
Information Security and Retention
We use reasonable administrative and technical safeguards to protect personal information. No method of transmission or storage is completely secure.
We retain information for as long as reasonably necessary to provide services, administer communications, maintain records, resolve disputes, and meet legal obligations. We may retain consent and opt-out records to document and respect your communication preferences.
Your Privacy Choices
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of your personal information, or to withdraw consent for certain uses.
Contact us using the details below to submit a request. We may need to verify your identity before responding. Some information may need to be retained for legal, security, or recordkeeping purposes.
Children’s Privacy
Our website and inquiry forms are intended for adults arranging entertainment services. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us.
Estimates and Booking Terms
Website prices and calculator results are estimates and do not reserve a date or confirm a booking. Final pricing, availability, included services, payment terms, cancellation terms, and other booking conditions are established in your separate written booking agreement.
Policy Updates
We may update this policy as our services, practices, or legal requirements change. Updates will appear on this page with a revised date. If a change requires new consent, we will obtain it before applying that change.
Contact Us
Lo-Fi Jukebox
Phone: 312-796-5325
Website: www.lofijukebox.com
Contact form: www.lofijukebox.com/contact-us